To avoid any misunderstandings, we feel that it is important to advise all our customers, old and new, what they should expect with Casa Home products. We pride ourselves on providing exciting ranges of unusual design-led products, which provide a ‘wow’ factor for our retail customers.

Many of our products are hand-made or hand-finished. This is how they are intended, and resultant variable finish is what helps to sell the product and set it apart from the mass-produced items you would expect to find in Multiples.

Hand-blown glass will have bubbles and /or slight colour variations. Hand-made ceramics will vary slightly in shape and /or size. Hand-applied ceramic glazes, especially the clever reactive glazes that we often use to create special effects will have firing marks or glaze bubbles or glaze runs. These items are not in any way faulty, it is how they are intended to be.

We feel we must point this out to you because we do want all our customers to get complete satisfaction from our range.